Local loop unbundling has taken place at Kings Hill to the extent that any number of different broadband providers can use the upgraded exchange at West Malling, which serves the development's residential villages. As a result homes have the chance to achieve speeds of up to 40 MB.
Liberty have been working with Openreach for a number of years to improve the broadband speeds for residents and tenants at Kings Hill. Whilst some cabinets in the residential area have been linked to the fibre network, not all the Openreach infrastructure has been upgraded. We are, therefore, asking all residents to complete an online questionnaire about the broadband service and mobile phone coverage. The summary information will be used to formulate a strategy to improve the connectivity for both of these services.
Residents are invited to participate in the survey by following: https://www.surveymonkey.com/s/XVWNFN3
If you would like a paper copy please contact the office on 01732 870375.